Training

We can train your staff to do what we do through workshops and lunch-for-learning sessions.

Workshops

We teach workshops for both tools and skills related to our profession. We are certified instructors for RoboHelp, Captivate, and Flare and can teach the official courses for those products at your location or online. We also frequently teach these courses in public classrooms.

Following is a list of some of our most popular workshops:

Tools	Professional Techniques	Soft-Skills
RoboHelp X5: Basic/Intermediate Training (official course from Adobe)	Writing for Small Spaces	Conflict Management
RoboHelp 6 Update Training	Instructional Design for eLearning Developers	Working with Difficult People
Madcap Flare 2.0: Quick Start Training (official course from Madcap Software)	Design Lessons We Can Learn From Games	Myers-Briggs for Teams
Captivate 2.0: Basic/Intermediate Training (official course from Adobe)	Conducting User Site Visits

If you don't see a workshop that you want, let us know. We can create new workshops or customize existing workshops based on the needs of your team.

Lunch-for-Learning

Want to train your team without taking them away from their jobs for long periods of time? Try a lunch-for-learning session. We can come to your office and deliver an engaging and informative presentation to your team while they eat their lunch. You provide the lunch; we'll provide the training.

Some popular lunch-for-learning topics include:

Choosing a Help Authoring Tool	Preview of Captivate 2.0	Asking the Right Questions During User Site Visits
Preview of Madcap Flare 2.0	Creating Online Demonstrations with Captivate	Planning a User Site Visit
Preview of RoboHelp 6	Storyboarding a Web-based Training Module	Gathering Information From and About Users
Writing More Effective Help Topics	Using Scenarios in eLearning	Creating Social Environments for Users to Help Each Other
Single-sourcing Online Help and Printed Documentation	What goes online and what stays in print?	Advanced RoboHelp Techniques
Implementing Context-Sensitive Help	The Value of Conceptual Information in Building Expertise	Advanced Flare Techniques
Trends in User Assistance	Developing Embedded User Assistance	Advanced Captivate Techniques

Don't see a topic that interests you? We can take any of our past presentations and deliver them through a lunch-for-learning session or we can develop a special presentation for your team.