Bridging the Gap
Between Users and Products
The User Assistance Group helps clients connect with their users—by researching and understanding users, by developing documentation that answers user questions, and by designing training that improves user performance.
Products cannot survive in today’s market on technology or price alone—they must demonstrate user-centered innovation that improves the lives of the users. The best solutions integrate documentation and training throughout the product design in a seamless way that allows users to get the assistance they need when and where they want it.
We believe that technology is speeding up the convergence of products, documentation, and training. To design the optimal user experience and get the best return on your investment, you need a company that can positively contribute to your product design team in a cost-effective and user-centered way. The company you need is the User Assistance Group.
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March 21-24, 2010: WritersUA conference in Seattle
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