Upcoming Events
March 10: Currents Conf. in Atlanta
The STC Atlanta chapter is holding its annual Currents conference on Saturday, March 10. This one-day conference is preceded by a one-day workshop on Friday. During the conference, Rob Houser will be making two presentations. One presentation will discuss how to compare help authoring tools such as RoboHelp, Flare, and AuthorIT. The other presentation will demonstrate how to use Captivate to create web-based training. Sign up for this conference at www.stcatlanta.org.
March 25-28: WritersUA Conference in Long Beach, CA
Rob Houser will be appearing again this year at the WritersUA conference (www.writersua.com). This year the conference is being held in Long Beach, CA. If you are in the business of creating user assistance, you cannot afford to miss this conference. It is the biggest and highest quality conference you can attend. We guarantee that you will leave with a treasure chest of ideas and tips and tricks that you can immediately apply to your work.
Rob will be teaching a pre-conference workshop on Writing for Small Spaces. He will also be making presentations on RoboHelp X6 and Captivate 2.0. More information about Rob's sessions.
April 21 : STC Pittsburg Chapter Workshop
Rob Houser will be teaching the one-day workshop, Flare Survival Guide, to members of the STC Pittsburg Chapter. Check out the STC Pittsburg Chapter website.
May 14-16: STC Annual Conference in Minneapolis
Find out more about using Captivate for soft-skills training at the STC 54th Annual Conference from Rob Houser.
May 22: STC Atlanta Chapter Meeting
Hear Rob Houser discuss the impact of Vista Help on the future of user assistance at the STC chapter meeting in May.
August 27-29: RoboHelp Class in Atlanta
Learn about RoboHelp 6 from an experienced help author and instructor.
CLASS: This class is the official 3-day RoboHelp class from Adobe. The class covers 85% of the features available in RoboHelp and will teach you everything you need to know to get started producing your own help systems. View the class outline.
INSTRUCTOR: Rob Houser, a veteran Adobe Certified Instructor for RoboHelp, has over 15 years of experience designing and developing help systems. During the class, Rob provides advice about how to follow best practices for help development and shares many tips and tricks to help you work more efficiently.
LOCATION: We are delivering this course in Atlanta, Georgia, near the intersection of I-285 and GA 400.
COST: $1,095 US
REGISTRATION: To register for this class, contact us at info@userassistance.com or 404-797-9350.
ON-SITE TRAINING: If this location does not suit your needs, we can deliver an on-site class at your location. Contact us for more information about how to set up a class: info@userassistance.com or 404-797-9350.
Tip: Before you take the official RoboHelp class anywhere else, make sure you ask how much actual help authoring experience the instructor has. Many companies now providing RoboHelp training use their own trainers who don’t have a background in user assistance design and have never used RoboHelp to create an actual project.
August 30-31: Captivate Class in Atlanta
Learn about Captivate 3 (previously called RoboDemo) from an experienced instructional designer and instructor.
CLASS: This class is the official 2-day Captivate class from Adobe. The class covers 95% of the features available in Captivate and will teach you everything you need to know to get started producing your own eLearning materials. View the class outline.
INSTRUCTOR: Rob Houser, a veteran Adobe Certified Instructor for Captivate, has over 15 years of experience designing and developing training materials. During the class, Rob provides advice about how to follow best practices for eLearning design and shares many tips and tricks to help you work more efficiently.
LOCATION: We are delivering this course in Atlanta, Georgia, near the intersection of I-285 and GA 400.
COST: $895 US
REGISTRATION: To register for this class, contact us at info@userassistance.com or 404-797-9350.
ON-SITE TRAINING: If this location does not suit your needs, we can deliver an on-site class at your location. Contact us for more information about how to set up a class: info@userassistance.com or 404-797-9350.
Tip: Before you take the official Captivate class anywhere else, make sure you ask how much actual experience the instructor has developing eLearning with Captivate. Many companies now providing Captivate training use their own trainers who don’t have a background in eLearning design and development and have never used Captivate to create an actual project.
October 9-12: Flare 3.0 Online Training
Learn Madcap Flare from the comfort of your own home or office. This online training covers the official course, co-authored by the Rob Houser, your instructor. Over 4 days, you will work through the entire course. We meet via an online classroom for 3.5 hours each morning, then we break for the exercises. If you have questions or problems during the day, you can contact the instructor for discussions or impromptu troubleshooting sessions. Don’t miss this exciting opportunity to learn an exciting new help authoring tool from an industry expert.
CLASS: This class is the official Flare class from Madcap Software. The class covers most of the features available in Flare and will teach you everything you need to know to get started producing your own help systems.
INSTRUCTOR: Rob Houser, a veteran help author, was a co-author to create the official Flare training materials. During the class, Rob provides advice about how to follow best practices for help design and shares many tips and tricks to help you work more efficiently.
LOCATION: You can take this course from the comfort of your own office or home.
COST: $1,299 US
REGISTRATION: To register for this class, contact us at info@userassistance.com or 404-797-9350.
ON-SITE TRAINING: We can deliver an on-site class at your location for 1 to 16 students. Contact us for more information about how to set up a class: info@userassistance.com or 404-797-9350.
Rob Houser to Speak at TCANZ in November 2007
Rob Houser will be talking about the future of user assistance at the TCANZ conference in New Zealand this November (http://www.tcanz.org.nz).
March 5-9, 2008: Flare 3.0 Online Training
(Class full...please call about on-site training)
Learn Madcap Flare from the comfort of your own home or office. This online training covers the official course, co-authored by the Rob Houser, your instructor. Over 4 days, you will work through the entire course. We meet via an online classroom for 3.5 hours each morning, then we break for the exercises. If you have questions or problems during the day, you can contact the instructor for discussions or impromptu troubleshooting sessions. Don’t miss this exciting opportunity to learn an exciting new help authoring tool from an industry expert.
CLASS: This class is the official Flare class from Madcap Software. The class covers most of the features available in Flare and will teach you everything you need to know to get started producing your own help systems.
INSTRUCTOR: Rob Houser, a veteran help author, was a co-author to create the official Flare training materials. During the class, Rob provides advice about how to follow best practices for help design and shares many tips and tricks to help you work more efficiently.
LOCATION: You can take this course from the comfort of your own office or home.
COST: $1,299 US
REGISTRATION: You can register for the class directly through Madcap Software (858-320-0387 or sales@madcapsoftware.com). Be sure to tell them that User Assistance Group sent you. If you have questions about the class, you can contact Rob at 404-797-9350.
ON-SITE TRAINING: We can deliver an on-site class at your location for 1 to 16 students. Contact us for more information about how to set up a class: info@userassistance.com or 404-797-9350.
WritersUA conference to be held in Portland March 16-19, 2008
The WritersUA conference will be held in Portland, Oregon, this year March 16-19 (www.writersua.com). Rob will be teaching a workshop and making two presentations. If you create online help or other forms of user assistance, you should attend this conference. Check out the program on the WritersUA site.
UPA conference in Baltimore, MD June 16-20, 2008
The UPA conference will be held in Baltimore, Maryland, this year June 16-20 (www.upassoc.org). Rob will be presenting about best practices in user assistance.
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